Privacy Policy

How we collect, use, and protect your personal information

Last updated: January 1, 2026

Introduction

CondensedMilk.au ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website condensedmilk.au (the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you contact us through our website, subscribe to our newsletter, or otherwise interact with our services. This information may include:

  • Name
  • Email address
  • Message content submitted through our contact form

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on those pages
  • Referring website address
  • Date and time of your visit

Use of Your Information

We use the information we collect in the following ways:

  • To respond to your inquiries and provide customer support
  • To send you newsletters and marketing communications (with your consent)
  • To improve our website and user experience
  • To analyze website usage and trends
  • To protect against fraudulent or unauthorized activity
  • To comply with legal obligations

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities on our Site. Cookies are small data files stored on your device that help us improve our Site and your experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Types of Cookies We Use

  • Essential Cookies: Required for the Site to function properly
  • Analytics Cookies: Help us understand how visitors interact with our Site
  • Preference Cookies: Remember your settings and preferences

Third-Party Services

Amazon Associates Program

CondensedMilk.au is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon affiliate links on our Site, Amazon may collect information about you as described in their Privacy Policy.

Analytics Services

We may use third-party analytics services such as Google Analytics to help understand use of our Site. These services collect the information sent by your browser as part of a web page request, including cookies and your IP address. Their use of this information is governed by their respective privacy policies.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We may share information with third-party vendors who assist us in operating our website
  • Legal Requirements: We may disclose information when required by law or to protect our rights
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have certain rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you
  • Correction: You may request that we correct inaccurate or incomplete information
  • Deletion: You may request that we delete your personal information
  • Opt-out: You may opt out of receiving marketing communications at any time

To exercise these rights, please contact us using the details provided below.

Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than Australia. These countries may have different data protection laws than Australia. By using our Site, you consent to the transfer of your information to these countries.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: